Refund policy

Returns & Refunds

We want you to be happy with your purchase from Nuzzle Harbor. You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must be unused, in its original condition, and returned with its original packaging when applicable.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and make it right.

Return Shipping

Unless the item arrived damaged, defective, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method. Please allow additional time for your bank or card issuer to process the refund.

Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled.

For return or refund assistance, please contact Nuzzle Harbor through our Contact page.